Radio Shack Caller ID Box SYSTEM 2000 User Guide

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Cat. No. 43-972  
OWNER’S MANUAL  
Please read before using this equipment.  
System 2000  
100 Number Memory  
2-Line Caller ID  
With 100 Caller ID Memo-  
ries  
 
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FEATURES  
Your RadioShack Caller ID System 2000 is the latest in telephone Caller ID  
technology. If Caller ID service is available in your area and you subscribe  
to it, the telephone company sends the caller’s telephone number (and  
name, if available in your area) and the date and time of the call between  
the first and second rings. The module displays this information during an  
incoming call to help you identify the caller and avoid unwanted calls.  
You can connect the module to one or two phone lines, and an answer-  
ing machine if desired. The module’s display shows which line received  
the incoming call.  
The module stores and displays up to 100 single (number only) or multi-  
ple (name and number) Caller ID records.  
Your module includes these features:  
Easy Installation  
— the module easily connects to your telephone line  
so you can quickly begin using it.  
Built-In Error Checking  
— ensures accurate information.  
Line Indicator  
— shows the phone line on which you received each  
call.  
Call Summary  
— displays the number of new calls you received.  
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Large Display — makes it easy to see caller information, phone line in-  
formation, and the current time and date.  
Clock and Date Display — displays the current time and date as provid-  
ed to Caller ID service subscribers by your local telephone company.  
Message Received Indicator — flashes when you get an anonymous  
call, when you have at least one new call you have not reviewed, or when  
you have received voice mail (if you have message waiting service).  
Trilingual Operation — lets you set the module to display messages in  
English, French, or Spanish.  
Contrast Control — lets you adjust the display contrast for the best read-  
ability.  
Two Mounting Options — you can place the module on a desk, shelf, or  
table, or mount it on a wall.  
Note: Your module requires one 9-volt battery (not supplied) for backup  
power.  
For your records, we recommend you record the module’s serial number  
here. The number is on the module’s bottom panel.  
Serial Number: _________________________  
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This module has been tested and found to comply with all applicable UL  
and FCC standards.  
Important Information:  
To use this module, you must be in an area where Caller ID service  
is available, and you must subscribe to the service.  
• Your module displays the caller’s name only if this feature is avail-  
able in your area.  
• The message received indicator flashes when you have voice mail  
only if this feature is available in your area and you subscribe to it.  
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FCC INFORMATION  
We have designed your module to conform to federal regulations, and  
you can connect it to most telephone lines. However, each module (and  
each device, such as a telephone or answering machine) that you con-  
nect to the telephone line draws power from the line. We refer to this  
power draw as the module’s ringer equivalence number or REN. The  
REN is shown on the bottom of the module.  
If you use more than one telephone or other device on the line, add up  
all of the RENs. If the total is more than five, your telephone might not  
ring. In rural areas, a total REN of three might impair ringer operation. If  
ringer operation is impaired, remove a device from the line.  
Your module complies with Part 68 of FCC Rules. You must, upon re-  
quest, provide the Federal Communications Commission (FCC) regis-  
tration number and the REN to your telephone company. Both numbers  
are shown on the bottom of the module.  
Note:  
You must not connect your module to:  
• Coin-operated systems  
• Party-line systems  
• Most electronic key telephone systems  
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In the unlikely event that your module causes problems on the phone line,  
the phone company can temporarily disconnect your service. If this hap-  
pens, the phone company attempts to notify you in advance. If advance no-  
tice is not practical, the phone company notifies you as soon as possible  
and advises you of your right to file a complaint with the FCC.  
Also, the phone company can make changes to its lines, equipment, opera-  
tions, or procedures that could affect the operation of this module. The  
phone company notifies you of these changes in advance, so you can take  
the necessary steps to prevent interruption of your telephone service.  
This module complies with the limits for a Class B device as specified in  
Part 15 of FCC Rules. These limits provide reasonable protection against  
radio and TV interference in a residential area. However, your module  
might cause TV or radio interference even when it is operating properly.  
To eliminate interference, you can try one or more of the following:  
• Reorient or relocate the radio or TV receiving antenna  
• Increase the distance between the module and the radio or TV  
• Use outlets on different electrical circuits for the module and the  
radio or TV  
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Consult your local RadioShack store if the problem continues.  
If your module is not performing as it should, check its connection to  
your phones and the phone lines. If you are unable to locate the prob-  
lem, take your module to your local RadioShack store for assistance.  
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CONTENTS  
Preparation......................................................................................... 11  
Connecting the Supplied AC Adapter........................................... 11  
Installing/Replacing the Battery................................................... 12  
Setting the Display Language....................................................... 16  
Adjusting the Display Contrast ..................................................... 17  
Connecting to the Phones/Phone Lines ...................................... 18  
Two-Line Phone/Two-Line Phone Line Jack ........................ 19  
Two-Line Phone/Two One-Line Jacks.................................. 19  
One-Line Phone/Two-Line Phone Line Jack........................ 20  
Two One-Line Phones/Two-Line Phone Line Jack............... 20  
Two One-Line Phones/Two One-Line Jacks ........................ 21  
Connecting to an Answering Machine......................................... 21  
Connecting for Both Lines or Line 1 Only............................. 22  
Connecting for Line 2 Only................................................... 22  
Mounting the Module................................................................... 23  
Operation........................................................................................... 25  
Receiving and Storing Calls ........................................................ 25  
Reviewing Calls........................................................................... 26  
Displayed Call Information............................................................ 28  
Deleting Calls .............................................................................. 31  
Deleting a Single Call........................................................... 31  
Deleting All Calls.................................................................. 32  
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Care and Maintenance...................................................................... 33  
Lightning...................................................................................... 34  
10  
 
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PREPARATION  
CONNECTING THE SUPPLIED AC ADAPTER  
The supplied AC adapter provides power for the module. Please note  
that although the module displays a time and date when you connect  
power, the displayed time and date are incorrect until the phone compa-  
ny sends the correct time and date during the first call.  
Cautions:  
• Use only the supplied AC adapter. Even other adapters that have the  
same ratings as the recommended adapter might not work properly.  
9VDC  
• Always plug the AC adapter into the module’s  
jack before  
plugging the adapter’s plug into an AC outlet, and unplug the  
adapter’s plug from the AC outlet before unplugging the adapter  
9VDC  
from the module’s  
jack.  
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Follow these steps to connect the AC adapter.  
1. Plug the AC adapter’s barrel plug into the module’s 9VDC jack.  
2. Plug the AC adapter into a standard AC outlet.  
INSTALLING/REPLACING THE BATTERY  
The module uses a 9-volt battery to protect its memory if the power fails.  
We recommend you use an alkaline battery (such as RadioShack Cat.  
No. 23-553).  
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Notes:  
• If AC power fails or if the AC adapter is disconnected, the module  
automatically tests the battery each time it receives a new call.  
When  
appears on the display or the display dims (even after  
you restore power), replace the battery.  
• You must install a fresh battery within 5 seconds after you remove  
the old one. Otherwise, you might lose the information stored in the  
module.  
Follow these steps to install or replace the battery.  
1. If the phone lines and AC adapter are already connected, unplug  
them from the module.  
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2. Use a coin or other flat object to turn the screw on the bottom of the  
module to OPEN, then slide off the battery compartment cover.  
TO WALL  
TO PHONE  
L2  
L
1
O
R
L1/L2  
L2  
OPEN  
L
1
O
R
L1/L2  
9VDC  
LOCK  
O C K  
3. Remove and discard the old battery.  
Important: Do not press any buttons after you remove the battery.  
Doing so can delete all caller information from the module.  
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Caution: Always remove an old or weak battery. Batteries can leak  
chemicals that can damage electronic circuits.  
4. Before the display dims, slide the fresh battery into the compart-  
ment as indicated by the polarity symbols (+ and –) marked inside.  
Caution: Do not force the battery into the compartment.  
TO WALL  
TO PHONE  
L2  
L
1
O
R
L1/L2  
L2  
OPEN  
L
1
O
R
L1/L2  
9VDC  
LOCK  
5. Replace the battery compartment cover and turn the screw on the  
bottom of the module to LOCK to secure it. Then reconnect the  
phone lines and the AC adapter, if necessary.  
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SETTING THE DISPLAY LANGUAGE  
When you connect power to the module  
the first time, the module begins its  
start-up sequence. The message re-  
ceived indicator on the front of the mod-  
ule lights, and a test screen and the  
total memory capacity appear on the  
display. Then the module displays:  
ESP FRA  
ENG  
DELETE  
REVIEW  
To select Spanish, press DELETE. To select French, press  
To select English, press REVIEW  
REVIEW.  
.
To change the language selection later, remove the battery and unplug  
the AC adapter. Wait until the display dims, then reinstall the battery and  
plug in the AC adapter. After the module performs the start-up sequence  
again, press the appropriate button to select the desired language.  
Caution:  
Changing the language selection deletes all caller information  
from the module.  
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ADJUSTING THE DISPLAY CONTRAST  
Follow these steps to adjust the display’s contrast for the best visibility.  
1. Press and hold down DELETE.  
2. While holding down DELETE, within 6 seconds, repeatedly press  
REVIEW to decrease the contrast or REVIEW to increase it.  
Caution:  
DELETE  
for  
While reviewing call records, if you hold down  
longer than 6 seconds without pressing a REVIEW button, the sys-  
tem deletes all caller information from its memory.  
3. Release DELETE.  
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CONNECTING TO THE PHONES/PHONE LINES  
The module connects to your phone(s) and the phone line(s) using four  
modular phone line connectors. You can connect your module between a  
two-line phone (or one or two one-line phones) and a two-line modular  
phone line jack (or two one-line jacks). To use all of the module’s features,  
you must connect it to two separate phone lines. Each of these lines must  
have its own phone number. If you do not have two phone lines, contact  
your phone company to get a second line.  
Notes:  
• If you connect the module to only one phone line, the module dis-  
plays Caller ID information only for that line.  
• If your phone lines do not have modular jacks, you can update the  
wiring yourself. Or, you can have the telephone company update  
your telephone wiring for you.  
– RadioShack stores sell jacks and adapters to convert older wiring  
methods to modular wiring.  
– The telephone company charges to install the necessary jacks.  
– The USOC number of the jack to be installed is RJ11C (for a one-  
line phone line jack) or RJ14C (for a two-line phone line jack).  
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Connecting to a Two-Line Phone and a Two-Line  
Phone Line Jack  
9VDC  
Connecting to a Two-Line Phone and Two One-Line  
Jacks  
9VDC  
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Connecting to a One-Line Phone and a Two-Line  
Phone Line Jack  
9VDC  
Connecting to Two One-Line Phones and a Two-Line  
Phone Line Jack  
9VDC  
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Connecting to Two One-Line Phones and Two One-  
Line Jacks  
9VDC  
CONNECTING TO AN ANSWERING MACHINE  
You can connect an answering machine to your module, phone, and  
phone line. After you connect the answering machine, set it to answer  
calls after at least two rings.  
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Connecting for Both Lines or Line 1 Only  
9VDC  
Connecting for Line 2 Only  
9VDC  
22  
 
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MOUNTING THE MODULE  
You can place the module directly on a desk, shelf, or table. Or, you can  
mount the module on a wall. To mount the module on the wall, you need  
two screws (not supplied) with heads larger than the holes on the back  
of the supplied mounting bracket.  
Follow these steps to mount the module on a wall.  
17  
17  
32  
2
inch  
1. Drill two holes into the wall 2 /32  
inches apart.  
1
inch  
8
2. While holding the side of the  
mounting bracket against the wall  
as shown, thread  
a
mounting  
screw through each round hole in  
the mounting bracket then tighten  
the mounting screws into the wall.  
23  
 
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3. Route the phone line cords and AC  
adapter cord through the upper  
and lower slots on the mounting  
bracket.  
CALLER ID SYSTEM 2000  
4. Align the slots on the back of the  
module with the hooks on the  
mounting bracket, then gently  
push the module down on the  
mounting bracket to secure it.  
Mounting Bracket  
CALLER ID SYSTEM 2000  
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OPERATION  
RECEIVING AND STORING CALLS  
When you receive a call, the Caller ID information sent by the phone  
company, including the caller’s telephone number (and name, if avail-  
able) and the call’s date and time, automatically appears on the display  
between the first and second rings. The module also displays the line on  
which the call was received.  
As it receives calls, the module stores the information for later recall.  
Date of Call  
Time of Call  
Sequentia  
Call Numbe  
Caller's  
Telephone  
Number  
Caller's  
Name  
Notes:  
• If you receive a call then receive another call within 5 seconds, the  
module does not store information about the second call.  
• After the module’s memory is full, the next call’s information re-  
places the oldest stored records.  
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The module displays the current date and time (as sent by the tele-  
phone company with call information).  
REVIEWING CALLS  
To select the line you want to  
review, press LINE SELECT until  
LINE 1or LINE 2 appears on  
the display. Each time you press  
DELETE  
REVIW  
LINE SELECT, the module displays  
LINE 1, LINE 2, and both  
LINE 1and LINE 2, in order.  
Repeatedly press REVIEW to view more recent calls on the line(s)  
you selected. Repeatedly press REVIEW to review previous calls.  
To select both lines and review all calls on both lines (in the order the  
calls were received), repeatedly press LINE SELECT until LINE 1  
and LINE 2appear on the display, then repeatedly press REVIEW  
or REVIEW.  
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Notes:  
• If there are no calls stored in the module, -NO CALLS-appears  
on the display when you press a REVIEW button.  
-END OF LIST-appears on the display when you reach the last  
stored call record while pressing the REVIEW buttons.  
• The display automatically returns to the currently selected line and  
the current time and date display about 20 seconds after you last  
press any button. If you do not press a REVIEW button to review  
calls, the message received indicator still flashes to indicate the  
status of new calls.  
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DISPLAYED CALL INFORMATION  
The module might display any of the following information.  
Indicator  
Information  
Appears instead of the phone number if the  
caller is calling from outside a Caller ID ser-  
vice area.  
UNAVAILABLE  
Appears instead of the phone number (for  
about 30 seconds) if the caller has chosen  
to block sending of their Caller ID informa-  
tion. The message received indicator on  
the front of the module flashes while the  
phone rings.  
ANONYMOUS CALL  
NO DATA SENT  
Appears when call information is not sent  
by the phone company. This happens if  
you have not subscribed to Caller ID ser-  
vice or if you answer the call before the  
second ring.  
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Indicator  
Information  
Appears if there is an error in the Caller ID  
transmission.  
LINE ERROR  
Note: Minor electrical disturbances can af-  
fect the caller ID information. Occasional er-  
rors are normal. If the module frequently  
displays LINE ERROR, contact your phone  
service provider or local RadioShack store  
for assistance.  
Appears if you subscribe to your phone com-  
pany’s voice mail feature and you have new  
voice mail. The message received indicator  
flashes until you retrieve the message from  
the phone company.  
MESSAGE WAITING  
Note: The voice mail indication is available  
only on Line 1 of your module.  
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Indicator  
Information  
Appears if the module received one or more  
calls on a line since the last time you re-  
viewed call records. The message received  
indicator flashes rapidly. Press either  
REVIEW button to turn off the indicator.  
NEW L1=(number of  
new calls) L2=(num-  
ber of new calls)  
Note: If there are one or more new calls on  
both lines, you must review at least one new  
call on both lines before you can turn the  
message received indicator off.  
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DELETING CALLS  
When the module’s memory is full, it automatically deletes the oldest  
call information when a new call arrives. You can also manually delete  
one or more calls on a line, and delete all calls on one or both lines.  
Deleting a Single Call  
1. To select the line for the call you want  
to delete, press LINE SELECT until  
LINE 1or LINE 2appears on  
the display.  
DELETE  
REVIEW  
2. Repeatedly press REVIEW  
or  
REVIEW to select the call to  
delete, then quickly press DELETE twice.  
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Deleting All Calls  
Follow these steps to delete all calls on one line.  
1. Repeatedly press LINE SELECT until LINE 1or LINE 2appears  
on the display.  
2. Press REVIEW or REVIEW to select any stored call.  
3. Quickly press and release DELETE, then hold down DELETE. After  
about 5 seconds, the module deletes all calls on the line you  
selected and displays -NO CALLS-.  
4. Release DELETE.  
Follow these steps to delete all calls on both lines.  
1. Repeatedly press LINE SELECT until LINE 1and LINE 2appear  
on the display.  
2. Press REVIEW or REVIEW to select any stored call.  
3. Quickly press and release DELETE, then hold down DELETE. After  
about 5 seconds, the module deletes all calls on both lines and dis-  
plays -NO CALLS-.  
4. Release DELETE.  
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CARE AND MAINTENANCE  
Your RadioShack Caller ID System 2000 is an example of superior de-  
sign and craftsmanship. The following suggestions will help you care for  
the module so you can enjoy it for years.  
Keep the module dry. If it gets wet, wipe it dry immedi-  
ately. Liquids can contain minerals that can corrode the  
electronic circuits.  
Handle the module gently and carefully. Dropping it can  
damage circuit boards and cases and can cause the  
module to work improperly.  
Use and store the module only in normal temperature  
environments. Temperature extremes can shorten the  
life of electronic devices, damage batteries, and distort  
or melt plastic parts.  
Keep the module away from dust and dirt, which can  
cause premature wear of parts.  
Wipe the module with a damp cloth occasionally to keep  
CLEANER  
it looking new. Do not use harsh chemicals, cleaning sol-  
vents, or strong detergents to clean it.  
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Modifying or tampering with your module’s internal components can  
cause a malfunction and might invalidate the module’s warranty. If your  
module is not operating as it should, take it to your local RadioShack  
store for assistance. If the trouble is harming the telephone lines, the  
telephone company might ask you to disconnect your module until you  
have resolved the problem.  
LIGHTNING  
Your module has built-in protection circuits to reduce the risk of damage  
from surges in telephone line current. These protection circuits meet or  
exceed the FCC requirements. However, lightning striking the telephone  
lines can damage your module.  
Lightning damage is not common. However, if you live in an area that  
has severe electrical storms, we suggest you unplug your module dur-  
ing storms to reduce the possibility of damage.  
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NOTES  
35  
 
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RadioShack Limited Warranty  
This telephone product is warranted against manufacturing defects in material and work-  
manship for one (1) year from the date of purchase from RadioShack company owned  
stores and authorized RadioShack franchisees and dealers. Within this period bring your  
RadioShack sales slip as proof-of-purchase date to any RadioShack store.  
This warranty does not cover damage or failure caused by or attributable to Acts of God,  
abuse, misuse, improper or abnormal usage, faulty installation, improper maintenance,  
lightning or other incidence of excess voltage, or any repairs other than those provided by  
a RadioShack Authorized Service Facility, or transportation costs. RadioShack is not  
responsible or liable for indirect, special, or consequential damages arising out of  
or in connection with the use or performance of the product or other damages with  
respect to loss of property, loss of revenue or profit, or costs of removal, installa-  
tion or reinstallation.  
EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES  
AND ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION  
OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. Some states do not  
allow the limitation or exclusion of incidental or consequential damages and some states  
do not allow limitation or exclusion of implied warranties; therefore, the aforesaid limita-  
tion(s) or exclusion(s) may not apply to the purchaser. There will be charges rendered for  
repairs to the product made after the expiration of the aforesaid one (1) year warranty  
period.  
This warranty gives you specific legal rights and you may also have other rights which  
vary from state to state.  
We Service What We Sell  
10/95  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
7A6  
Printed in Thailand  
 

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