RCA Cordless Telephone 2 9750 2 9763 User Guide

2-9750/ 2-9763  
25-Channel  
Cordless Telephone  
Users Guide  
 
We bring good things to life.  
INTRODUCTION  
Your GE cordless phone is designed to give you flexibility in use, and high  
quality perform ance. To get the m ost from your new phone, we suggest  
that you take a few m inutes right now to read through this instruction  
m anual.  
TABLE OF CONTENTS  
GETTING STARTED ............................. 2  
MODULAR J ACK REQUIREMENTS ......... 2  
DESKTOP INSTALLATION ................... 3  
SETUP .......................................... 3  
CORDLESS PHONE BASICS ................... 5  
MAKING A CALL ............................ 5  
PHONE-IN-USE LIGHT .................. 5  
REDIAL ...................................... 5  
RECEIVING A CALL .......................... 5  
FLASH BUTTON .............................. 6  
VOLUME BUTTON ........................... 6  
RINGER SWITCH ............................. 6  
PAGING THE HANDSET .................... 6  
ADVANCED FEATURES ......................... 7  
CHANNEL BUTTON ......................... 7  
THE MEMORY FEATURE ................... 7  
STORING A NUMBER IN MEMORY .. 7  
CHANGING A STORED NUMBER ..... 7  
DIALING A STORED NUMBER ........ 7  
CHAIN DIALING FROM MEMORY .... 8  
TEMPORARY TONE .......................... 8  
CHANGING THE BATTERY ..................... 9  
BATTERY SAFETY PRECAUTIONS .. 10  
GENERAL PRODUCT CARE ................. 10  
HANDSET SOUND SIGNALS ............... 11  
TROUBLESHOOTING GUIDE ................ 11  
CAUSES OF POOR RECEPTION ............ 13  
SERVICE ......................................... 13  
ACCESSORY ORDER FORM ................ 14  
INDEX ............................................ 15  
WARRANTY .................................... 16  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
THE LIGHTNING  
FLASH AND ARROW-  
HEAD WITHIN THE  
CAUTION: TO REDUCE THE THE EXCLAMATION  
RISK OF ELECTRIC SHOCK, POINT WITHIN THE  
DO NOT REMOVE COVER TRIANGLE IS  
A
SIGN  
ALERTING YOU OF  
TRIANGLE IS  
A
(OR BACK). NO USER- WARNING  
WARNING SIGN  
ALERTING YOU OF  
" D A N G E R O U S  
VOLTAGE" INSIDE  
THE PRODUCT.  
SERVICEABLE PARTS IN-  
SIDE. REFER SERVICING  
TO QUALIFIED SERVICE  
PERSONNEL.  
I
M P  
O
R
TA  
N
T
WARNING:TO PREVENT FIRE  
OR ELECTRICAL SHOCK HAZARD,  
DO NOT EXPOSE THIS PRODUCT  
TO RAIN OR MOISTURE.  
I NSTRUCTI ONS  
ACCOMPANYING  
THE PRODUCT.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
 
GETTING STARTED  
Make sure your package includes the item s shown here.  
Note: Illustrations contained within this User's Guide are  
for representation only. Your unit may differ slightly.  
PHONE  
CHANNEL  
PAGE / FIND  
ABC  
DEF  
1
2
5
8
3
GHI  
J
KL  
MNO  
CHARGE  
IN USE  
4
7
6
PRS  
TUV  
WXY  
9
TONE  
OPER  
0
#
*
MEMORY  
E
M
LU  
VO  
RINGER  
ON  
F
OF  
Base  
Handset  
BEFORE YOU BEGIN  
MODULAR JACK REQUIREMENTS  
You need an RJ 11 type m odular jack, which is the m ost  
com m on type of phone jack and m ight look like the one  
pictured here. If you dont have a m odular jack, call your  
local phone com pany to find out how to get one installed.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies  
that may cause interference to nearby TVs and VCRs. To minimize or prevent  
such interference, the base of the cordless telephone should not be placed  
near or on top of a TV or VCR. If interference continues, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
2
 
2
DESKTOP  
5
INSTALLATION  
3
4
TONE/ PULSE switch  
If yo u d o n ' t c h a rg e t h e h a n d s e t b a t t e ry p ro p e rly (fo r 1 2 h o u rs )  
w h e n yo u firs t s e t u p t h e p h o n e , p e rfo rm a n c e o f t h e b a t t e ry w ill  
b e c o m p ro m is e d .  
1. Rem ove the base plate on the  
bottom of the phone.  
2. Plug the telephone line cord into a  
m odular jack.  
3. Plug the power supply cord into  
an AC outlet.  
4. Set the TONE/ PULSE switch to  
TONE for touch-tone service, or  
PULSE for rotary service. If you  
1
dont know which type of service  
2
3
4
5
6
7
8
9
0
you have, check with the phone  
PHONE  
CHANNEL  
PHONE NO.  
com pany.  
ABC  
DEF  
1
2
5
8
3
PAGE FIND  
/
GHI  
J
KL  
MNO  
4
7
6
5. Raise the base antenna.  
PRS  
TUV  
WXY  
9
CHARGE  
IN USE  
TONE  
OPER  
0
#
6. Turn on the RINGER switch so the  
handset rings for incom ing calls.  
*
MEMORY  
E
M
LU  
VO  
ER  
G
RIN  
ON  
F
OF  
7. Place handset in the base to  
charge for 12 hours. The CHARGE/  
IN USE light com es on indicating  
that the battery is charging.  
RINGER switch  
CHARGE/ IN USE light  
3
 
WALL MOUNT INSTALLATION  
If yo u d o n ' t c h a rg e t h e h a n d s e t b a t t e ry  
p ro p e rly (fo r 1 2 h o u rs ) w h e n yo u firs t  
s e t u p t h e p h o n e , p e rfo rm a n c e o f t h e  
b a t t e ry w ill b e c o m p ro m is e d .  
1
1. Plug the telephone line cord into a  
m odular wall jack.  
3
2. Connect the power supply adapter into  
an AC outlet.  
2
3. You can wrap the extra cord around the  
cord wrap in the base plate or leave the  
extra cord hanging.  
If you use the cord wrap: rem ove the base  
plate, wrap the cord, and re-attach the  
base plate.  
4. Slip the m ounting holes over the wall  
plate posts and slide the unit down firm ly  
into place. (Wall plate not included.)  
5
5. Set the TONE/PULSE switch to TONE if  
you have touch-tone service or to PULSE  
if you have rotary dial service.  
6. Turn on the RINGER switch so the hand-  
set rings for incom ing calls.  
PHONE  
CHANNEL  
PAGE FIND  
/
ABC  
DEF  
1
2
5
8
3
7
7. Place handset in the base to charge for 12  
hours. The CHARGE/IN USE light com es  
on indicating that the battery is charging.  
GHI  
J
KL  
MNO  
4
7
6
CHARGE  
IN USE  
PRS  
TUV  
WXY  
9
TONE  
OPER  
0
#
*
MEMORY  
E
M
LU  
VO  
N
O
F
OF  
NOTE: The easiest way to fit the telephone  
line cord into the base plate, is to leave it  
wrapped up. Just unwrap enough cord to  
reach the modular wall jack.  
6
4
 
CORDLESS PHONE BASICS  
MAKING A CALL  
The only two things you need to know to m ake a call are:  
Press the PHONE button before you dial.  
Press PHONE button or place the handset in the base to hang up.  
Otherwise, it works just like any other phone.  
IMPORTANT: Because cordless phones operate on electricity, you should  
have at least one phone in your home that isnt cordless, in case the power in  
your home goes out.  
PHONE  
CHANNEL  
PHONE-IN -USE LIGHT  
You know the phone is on when you see the  
Phone -in -Use light on the handset com e on.  
Phone-in-Use Light  
REDIAL  
Press the REDIAL button to redial the last num ber you called. If you get a  
busy signal, and want to keep dialing the num ber, just press REDIAL again  
(you dont have to turn the phone off and back on).  
RECEIVING A CALL  
To answer a call you m ust press the PHONE button on the handset before  
you can talk.  
5
 
FLASH BUTTON  
Use the FLASH button to activate custom er calling services such as call  
waiting or call transfer, which are available through your local phone  
com pany.  
TIP: Don't use the PHONE button to activate customer calling services such  
as call waiting, or youll hang up the phone.  
VOLUME  
button  
VOLUME BUTTON  
TONE  
OPER  
0
#
*
MEMORY  
E
M
U
L
O
V
Controls the volum e of the handset's earpiece.  
R
E
G
IN  
R
N
O
F
F
O
RINGER SWITCH  
The RINGER switch m ust be ON for the handset  
to ring during incom ing calls (or when paging the  
handset).  
RINGER switch  
PAGING THE HANDSET  
Press the PAGE/FIND button on the base to  
locate a m isplaced handset or to get the  
attention of a person near the handset.  
Pressing the PAGE/FIND button for 2 seconds  
enables the handset to signal for 15 seconds,  
or until you find the handset and press the  
PHONE button. Rem em ber that the RINGER  
switch m ust be ON for the handset to ring.  
The Page/Find feature only works when the  
PHONE button is off.  
PAGE FIND  
/
CHARGE  
IN USE  
PAGE/ FIND button  
6
 
ADVANCED FEATURES  
CHANNEL BUTTON  
While talking, you m ight need to m anually change the  
channel in order to get rid of static. Press and release the  
CHANNEL button to advance to the next clear channel.  
CHANNEL  
button  
THE MEMORY FEATURE  
Store up to 10 num bers in m em ory for quick dialing.  
PHONE  
CHANNEL  
STORING A NUMBER IN MEMORY  
The phone m ust be OFF when you store num bers.  
1. Press the MEMORY button.  
ABC  
DEF  
1
2
5
8
3
GHI  
J
KL  
MNO  
4
7
6
9
PRS  
TUV  
WXY  
2. Dial the num ber (up to 16 digits).  
TONE  
OPER  
0
#
*
MEMORY  
E
M
LU  
VO  
3. Press MEMORY and then press a num ber key (0-9) to  
store the dialed num ber in that m em ory location.  
FL  
AS  
H
RINGER  
N
O
FF  
O
4. Record whose num ber is stored in the location on the  
m em ory directory card on the back of the handset.  
MEMORY button  
INSERTING A PAUSE IN THE DIALING SEQUENCE  
Press the FLASH button to insert a delay in the dialing  
sequence of a stored telephone num ber when a pause is  
needed to wait for a dial tone (for exam ple, after you dial  
9 for an outside line or when you need to wait for a com -  
puter access tone). Each pause counts as 1 digit.  
CHANGING A STORED NUMBER  
Use the sam e procedure you use to store a num ber.  
DIALING A STORED NUMBER  
1. Make sure the phone is ON.  
2. Press MEMORY, and then press the num ber for that m em ory location.  
IMPORTANT: If you make test calls to emergency numbers stored in  
memory, remain on the line and briefly explain the reason for the call to the  
dispatcher. It's a good idea to make these calls during off-peak hours, such as  
early morning or late evening.  
7
 
CHAIN DIALING FROM MEMORY  
Use this feature to m ake calls which require a sequence of num bers, for  
instance if you use a calling card for a frequently called long distance  
num ber. Basically, you dial each part of the sequence from m em ory.  
The following exam ple shows how you can use chain dialing to m ake a  
call through a long distance service:  
The Num ber For  
Mem ory Location  
Long distance access num ber  
Authorization code  
7
8
9
Frequently called long distance num ber  
1. Make sure the phone is ON.  
2. Press MEMORY and then press 7.  
3. When you hear the access tone, press MEMORY and then press 8.  
4. At the next access tone, press MEMORY and then 9.  
TIP: Wait for the access tones before pressing the next memory button, or  
your call might not go through.  
TEMPORARY TONE  
This feature enables Pulse (rotary) service phone users to access touch-  
tone services offered by banks, credit card com panies, etc. by pressing the  
TONE  
*
button to tem porarily m ake the phone touch-tone com patible. To  
get inform ation about your bank account, for exam ple, you would:  
1. Call the banks inform ation line.  
2. Press the TONE  
*
button after your call is answered.  
3. Follow the voice instructions to com plete your transaction.  
4. Hang up when finished. The phone returns to Pulse (rotary) service.  
8
 
CHANGING THE BATTERY  
The handset runs on a consum er-replaceable nickel cadm ium battery pack.  
If you experience any of the following problem s, you m ay need to replace  
the battery pack:  
Short talk tim e  
Lim ited range  
Poor sound quality  
CHARGE/IN USE light fails to light  
Make sure phone is OFF before you replace battery.  
2. Unfasten the  
strap holding  
battery in  
1. S lid e o p e n  
th e b a tte ry  
com partm ent  
door.  
4. Rem ove the  
battery pack.  
3. Pull out  
the battery  
plug.  
place.  
Battery  
retaining  
strap  
Battery  
plug  
8. Charge the  
battery for 12  
hours before  
use.  
7. Replace the  
battery  
5. Replace and  
plug in the new  
battery pack.  
(use GE BT-12  
replacem ent  
battery.)  
6. Fasten the  
strap.  
com partm ent  
door.  
1
2
3
4
5
6
7
8
9
0
PHONE NO.  
PAGE / FIND  
CHARGE  
IN US  
E
9
 
BATTERY SAFETY PRECAUTIONS  
Dont disassem ble, m utilate, puncture, wet, or dispose of battery in fire.  
Like other batteries of this type, if it is burned or punctured, it could  
release toxic m aterials which can cause injury.  
Keep batteries out of the reach of children.  
NOTE: The RBRC seal on the battery used in your  
Thomson Consumer Electronics product indicates  
that we are participating in a program to collect  
and recycle Nickel Cadmium batteries throughout  
the United States. Please call 1-800-8-BATTERY for  
Ni-Cd  
information or contact your local recycling center.  
GENERAL PRODUCT CARE  
To keep your telephone working and looking good, follow these  
guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for exam ple, m otors or fluorescent lam ps).  
DO NOT expose to direct sunlight or m oisture.  
Avoid dropping the handset, as well as other rough treatm ent to  
the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
dam age the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and base with a  
soft cloth.  
10  
 
HANDSET SOUND SIGNALS  
Signal  
Meaning  
One beep every 7 seconds  
Three long beeps (with ringer on)  
A long warbling tone (with ringer on)  
One long beep  
Battery is low  
Page signal.  
Signals an incom ing call.  
Handset and Base are  
not com m unicating: the handset  
m ight be too far away from the base,  
you m ight need to try another  
channel, or the base m ight not be  
receiving power.  
A brief warbling tone  
You've stored a num ber in m em ory  
successfully.  
TROUBLESHOOTING GUIDE  
In case of difficulty, please check the following Troubleshooting Guide  
before seeking service.  
Problem  
Solution  
No dial tone  
Check installation:  
Is the base power cord connected to a working  
outlet?  
Is the Phone-in-Use light on?  
Is the telephone line cord connected to the wall  
jack?  
Disconnect the base from the wall jack and connect  
another phone to the sam e jack. If there is no dial tone  
in the second phone, the problem m ight be your  
wiring or local service.  
Is the handset out of range of the base?  
Make sure the battery is properly charged (12 hours).  
Is the battery pack installed correctly? See page 9.  
Did the handset beep when you pressed the phone  
button? Did the Phone-in-Use light com e on? The  
battery m ay need to be charged.  
Reset the security code by placing the handset in the  
base for about 20 seconds.  
11  
 
Problem  
Solution  
Dial tone is OK, but  
cant dial out  
Make sure the TONE/PULSE switch on the base is  
correctly set (see p. 3).  
Handset does not ring  
Make sure the RINGER switch on the handset is  
turned to ON.  
You m ay have too m any extension phones on your  
line. Try unplugging som e phones.  
See solutions for No dial tone.”  
You experience static,  
noise, or fading in  
and out  
Change channels.  
Is handset out of range? Move closer to the base.  
Does the base need to be relocated?  
Charge battery.  
Make sure base is not plugged into an outlet with  
another household appliance.  
Unit beeps  
Place handset in base for 20 seconds to reset the  
security code. If that doesnt work, charge battery for  
12 hours.  
Clean charging contacts on handset and base with a  
soft cloth, or an eraser.  
See solutions for No dial tone.”  
Replace battery.  
Mem ory Dialing  
Did you program the m em ory location keys correctly?  
See p. 7.  
Did you follow proper dialing sequence? See pp. 7-8.  
Make sure TONE/PULSE switch is correctly set.  
See p. 3.  
Did you reprogram num bers into m em ory after power  
outage or replacing battery?  
12  
 
CAUSES OF POOR RECEPTION  
Alum inum siding.  
Foil backing on insulation.  
Heating ducts and other m etal construction can shield radio signals.  
Youre too close to appliances such as m icrowaves, stoves,  
com puters, etc.  
Atm ospheric conditions, such as strong storm s.  
Base is installed in the basem ent or lower floor of the house.  
Base is plugged into an AC outlet with other electronic devices.  
Baby m onitor is using the sam e frequency.  
Handset battery is low.  
Youre out of range of the base.  
SERVICE  
The FCC requires this product to be serviced only by the m anufacturer or  
its authorized service agents. In accordance with FCC requirem ents,  
changes or m odifications not expressly approved by Thom son Consum er  
Electronics could void the users authority to operate this product. For  
instructions on how to obtain service, refer to the warranty included in this  
Guide or call Consum er Inform ation, 1-800-448-0329.  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift. This inform ation will  
be valuable if service should be required during the warranty period.  
Purchase date _____________  
Nam e of store ________________  
13  
 
14  
 
INDEX  
B
F
P
Battery  
FLASH button 6  
PAGE/FIND button 6  
Paging the handset 6  
PHONE ON/OFF button 5  
Product Care 10  
Installation 9  
H
Battery Safety 10  
Handset sound signals 11  
Buttons  
CHANNEL 7  
FLASH 6  
MEMORY 7, 8  
PAGE/FIND 6  
PHONE ON/OFF 5  
REDIAL 5  
I
R
Installation 3,4  
REDIAL 5  
Ringer switch 3, 6  
M
Making a call 5  
MEMORY button 7,8  
Mem ory feature 7  
Mem ory location 7  
S
TONE 8  
Service 13  
C
T
Chain dialing 8  
Tem porary Tone  
feature 8  
CHANNEL Button 7  
CHARGE/IN USE light 3,9  
Cleaning the phone 10  
N
Nickel cadm ium battery  
pack 9  
TONE button 8  
15  
 
LIMITED WARRANTY  
What your w arranty covers:  
Any defect in m aterials or workm anship.  
For how long after your purchase:  
One year.  
(The warranty period for rental units begins with the first rental or 45 days from date of shipm ent to the  
rental firm , whichever com es first.)  
What w e w ill do:  
Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the rem ainder of the original products warranty period.  
How to m ake a w arranty claim :  
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We  
recom m end using the original carton and packing m aterials.  
Include in the package evidence of purchase date such as the bill of sale. Also print your nam e and address  
and a description of the defect. Send standard UPS or its equivalent to:  
Thom son Consum er Electronics, Inc.  
Product Exchange Center  
32 Spur Drive  
El Paso, Texas 79906  
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
Insure your shipm ent in case of loss or dam age. Thom son accepts no liability in case of dam age or loss.  
A new or refurbished unit will be shipped to you prepaid freight.  
What your w arranty does not cover:  
Custom er instruction. (Your Owners Manual provides inform ation regarding operating instructions and  
user controls. For additional inform ation, ask your dealer.)  
Installation and set-up service adjustm ents.  
Batteries.  
Dam age from m isuse or neglect.  
Products which have been m odified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of God, such as but not lim ited to lightning dam age.  
Product Registration:  
Please com plete and m ail the Product Registration Card packed with your unit. It will m ake it easier to  
contact you should it ever be necessary. The return of the card is not required for warranty coverage.  
How state law relates to this w arranty:  
This warranty gives you specific legal rights, and you m ay have other rights which vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty inform ation.  
Model 2-9750/2-9763 D  
15364690 (Rev. 0 E/S)  
98-20  
© 1998 Thom son Consum er Electronics, Inc.  
P.O. BOX 1976, Indianapolis, IN 46206  
Tradem ark(s) ® Registered  
Printed in China  
Marca(s) Registrada(s)  
 

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